top of page

FAQS

Here are answers to our most commonly asked questions. If you don't find your answer here, contact us.

  • Allergies
    These cookies do contain dairy, eggs, and gluten. They are nut and peanut free-but ingredients used could of been processed in a facility that processes tree nuts and peanuts. I am not certified peanut and tree nut free facility as it is run out of my home. But sugar cookies are the only item I make so theres really little chance of any cross contamination happening.
  • Ingredients
    Ingredients: unbleached flour, confectionary sugar, salt, baking powder, eggs, butter (cream), meringue powder, corn syrup, vanilla extract , cookie nip, vanilla emulsion
  • How soon should I order?
    If your looking for custom decorated cookies I suggest about 6-8 weeks notice. I tend not to take orders more than 12 weeks out. As we have seen in the past couple of years anything can happen so I don't like to take orders too far out in advance.
  • Shipping
    I ship anywhere in the US. I ship by priority mail and ship your order out atleast 5 days before the need by date. With priority mail it should get delivered in 2-4 days, so I ship them to allow for about a 2 day buffer incase of any delays. If you want guaranteed delivery date shipping upgrade would need to be purchased for priority express.
  • Custom Ordering Process
    Order inquiries can be submitted through the contact page. Once we square away all the details, an invoice will be sent, and a 50% deposit is required to secure the order on my calendar. This is nonrefundable/nontransferable. Your order will not be put on to my calendar until the deposit is made. If I book up before the deposit is paid, the order will be cancel. The remaining balance and if any shipping fee will be due 2 weeks before the "need by date"
bottom of page